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Privacy Policy

Effective Date: 4/29/2025

Genuine Crawlspaces ("Company," "we," "us," or "our") respects your privacy and is committed to protecting any personal information you provide through our website genuinecrawlers.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Property address

  • Details about your crawlspace or service request

  • Any information you voluntarily submit via our contact forms, email, or phone

We may also collect technical information automatically, such as:

  • IP address

  • Browser type and device

  • Pages visited and time spent on the website

2. How We Use Your Information

Genuine Crawlspaces uses the information collected to:

  • Respond to your inquiries and provide service quotes

  • Schedule and carry out appointments

  • Improve our website, services, and customer experience

  • Fulfill legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Subcontractors or technicians performing work on our behalf

  • Third-party service providers for business functions (e.g., payment processing)

  • Law enforcement or authorities when required by law

4. Cookies and Tracking

Our website may use cookies or analytics tools to gather general information about website usage. These tools help us understand visitor behavior and improve site performance. You can disable cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your personal information using secure systems and procedures. However, no method of transmission or storage is 100% secure.

6. Your Rights

You may:

  • Request a copy of the personal information we have on file

  • Ask us to correct or delete your personal data

  • Opt out of marketing emails at any time

To make a request, contact us at genuinecrawlers@gmail.com.

7. Children's Privacy

Genuine Crawlspaces does not knowingly collect information from children under 13. If we discover we’ve collected data from a child, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the 4/29/2025 will be updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Genuine Crawlspaces
843-998-1968
genuinecrawlers@gmail.com

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